The Technical Support desk is open Monday - Friday 11:00am to 8:00pm EST. Technical Support is closed on Saturdays and Sundays.

Technical Support is closed on the 4th of July, Thanksgiving, Christmas Day, and New Years Day, Labor Day, and Memorial Day and may have reduced hours on other major holidays.

For those customers who have purchased the optional 24/7 Emergency Support, a Support Technician is available for emergency computer issues.