What is the warranty on parts purchased?

Velocity Micro offers a one year warranty on all parts purchased and installed through our lifetime upgrade program. If the part fails during that period, Velocity Micro will provide the customer with a replacement.

Exclusions:

  • Caused by failure to provide a suitable installation or operating environment for the product and/or accessories.
  • Caused by impact with other objects, dropping, falls, spilled liquids, or immersion in liquids.
  • Caused by a power surge or a disaster such as fire, flood, wind, earthquake, or lightning.
  • Caused by unauthorized attachments, alterations, repairs, modifications, or foreign objects.
  • Caused by accessories.
  • Caused by the use of the product or accessories for purposes other than those for which they are customarily used.
  • Caused by excessive smoke, dust, or animal fur buildup.
  • From improper maintenance.
  • From failure to clean filters and/or fans.
  • Caused by any other abuse, misuse, mishandling, or misapplication of consumer products.
  • Caused by accessories or other products or services of companies other than Velocity Micro.
  • Caused by programs, data, viruses, or other files.
  • Or loss resulting from a failure to back-up data or other files.