I think I have a virus, now what do I do?

Velocity Micro cannot assist with virus removal. We can however assist with the sure cure to any mal-ware infection, and that is to wipe the slate clean and begin again (format and reinstall). This option may be the most efficient available from a time-management perspective as an infection may create such system instability that removal is painstakingly tedious and difficult, if not impossible.

You may wish to do web searches or consult with friends regarding recommendations and ratings for antivirus software.

If you are interested in some free utilities, try the links below.

https://www.safer-networking.org/en/download/ (spyware, malware)
https://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html (spyware, malware)

As with all free utilities, the publisher does not provide technical support or assistance