The concierge service is a first in the PC industry – a hybrid of hospitality and customer service, based on the luxury resort experience, and tailored to the unique needs of PC users. The concierges act as your advocates inside the company, quickly and attentively meeting your needs– no matter how unusual or unorthodox the request, no matter the departments involved. These concierges will complement the expert staff of support technicians who have made Velocity Micro's support and customer care legendary.
Contact your concierge today. They can
- Create a fully tailored solution to whatever your question may be
- Help you with inquiries about your system
- Update you on the status of your new PC
- Usher you through technical support
- Answer your questions on myriad other topics
To contact a concierge, please call our toll free number, 1-800-303-7866. For calls local to Richmond, Virginia, please call (804) 897-6166. You can also chat live with a concierge by clicking this
link.
To leave a note for a concierge, please fill out the form below and click Submit. Please be specific about the nature of your inquiry, so we may serve you as quickly as possible. A concierge will respond to your inquiry within 24 hours.
