Do your EBAY or AMAZON Outlet sales carry any warranty or support?

All parts purchased on our outlet stores are sold AS IS without support or warranty. If your purchase is "dead on arrival", you must contact the Outlet via the email address below for a remedy within 7 days. The standard Outlet shipping and purchase policy is listed below:

We ship UPS Ground and UPS 2nd Day Air 5 days a week. We ship to the United States and Canada only. Buyers in Alaska and Hawaii must choose 2nd Day Air – UPS Ground does not ship to these states. All items, except those expressly specified as AS-IS, have a 7 day guarantee against DOA. Further technical assistance must be obtained from the manufacturer. For a DOA item, please email outlet@velocitymicro.com for an RMA number. Shipping costs are not refundable. Payment must be made within 5 business days of auction close. Paypal payments and money orders ship within 3 business days of receipt; checks must clear first.

Shipments to Canada cost a flat rate fee of $45, this covers shipping only. The winning Canadian bidder is still responsible for all duties, taxes, and other related fees.