How long will it take to receive my new system?

Lead times for all Velocity Micro systems are listed at the top of the Generator page. The time displayed is an estimate of how long it will take for one of our technicians to build and fully test your system. Keep in mind that custom-painted notebooks add 10-14 days to the system's lead time. After the lead time, add the following lengths of time for each shipping option:

UPS

Same Day
Delivery time provided when order is placed
UPS Express Critical
Next Business Day
Delivery as early as 8:00 a.m.
UPS Next Day Air Early A.M.
Next Business Day
Delivery typically by 10:30 a.m.
UPS Next Day Air
Next Business Day
Delivery typically by 3:00 p.m.
UPS Next Day Air Saver
2 Business Days
Delivery typically by 10:30 a.m.
UPS 2nd Day Air A.M.
2 Business Days
Delivery typically by end of day
UPS 2nd Day Air
3 Business Days
Delivery by end of day
UPS 3 Day Select
1-5 Business Days
Delivery based on distance 
to destination
View U.S. Ground Maps
UPS Ground

 

FedEx

Fastest Delivery time based on flight availability FedEx SameDay®
Overnight Delivery by 8:00 or 8:30 am** FedEx First Overnight®
Delivery by 10:30 am*** FedEx Priority Overnight®
Delivery by 3:00 pm*** FedEx Standard Overnight®
2 Business Days Delivery by 4:30 pm*** FedEx 2Day®
3 Business Days Delivery by 4:30 pm*** FedEx Express Saver®
1–5 Business Days* Delivery day based on distance to destination FedEx Ground®
Delivery day based on distance to destination FedEx Home Delivery®

 

Please note that monitors and speakers are shipped in separate boxes which may arrive separate from the system itself. Please make sure you receive all the necessary boxes. Some parts may carry extra lead times with them due to stock issues. We clearly mark these items, so please be aware of them when placing an order.

The estimated ship date you received when you ordered your PC is simply that. It is an estimate only due to the many factors (as seen above) that come to play. This estimate is generally 10-21 days from the order date and is initially generated based on current and expected lead times. If the estimated ship date has passed, do not panic. If you would like, you can check the Order Status Page for your system build, or call the order status line (1-800-303-7866 option 3) for an update.