How long will it take to receive my new system?
Lead times for all Velocity Micro systems are listed on the Wizard page. The time displayed is an estimate of how long it will take for one of our technicians to build and fully test your system. After the lead time, add the following lengths of time for each shipping option:
UPS
| Next Business day | Delivery as early as 8:00 a.m. | UPS Next Day Air Early A.M. |
| Next Business Day | Delivery typically by 10:30 a.m. | UPS Next Day Air |
| Next Business Day | Delivery typically by 3:00 p.m. | UPS Next Day Air Saver |
| 2 Business Days | Delivery typically by 10:30 a.m. | UPS 2nd Day Air A.M. |
| 2 Business Days | Delivery typically by end of day | UPS 2nd Day Air |
| 3 Business Days | Delivery by end of day | UPS 3 Day Select |
| 1-5 Business Days | Delivery based on distance to destination View U.S. Ground Maps |
UPS Ground |
Please note that monitors and speakers are shipped in separate boxes which may arrive separate from the system itself. Please make sure you receive all the necessary boxes. Some parts may carry extra lead times with them due to stock issues. We clearly mark these items, so please be aware of them when placing an order.
The estimated ship date you received when you ordered your PC is simply that. It is an estimate only due to the many factors (as seen above) that come to play. This estimate is generally 5-21 days from the order date and is initially generated based on current and expected lead times. If the estimated ship date has passed, do not panic. If you would like, you can check the Order Status Page for your system build, or call the order status line (804-419-0900) for an update.